Lakeshore Christian Midweek Podcast
Our very own Bruce Krapf was a guest on Lakeshore Christian Church's podcast. Hear him discuss our story, our mission, and all the reasons you should fall in love with ThriftSmart! Pastor Randy Cordell: Well, welcome to episode 24 of Lake Shore Christian Church’s Midweek Podcast. I'm Pastor Randy Cordell. We're coming to you live from our studio at our Antioch campus here in beautiful Nashville, Tennessee. Each week on the podcast, we plan to talk about all things Lake Shore. On a regular basis, we interview special guests. Occasionally we’ll even have a guest host. I want to encourage you, if you haven't done so already, to subscribe to the podcast. You might want to hit that notification bell as well so you get notified when we post a new one. It's a great way for us to connect mid-week. If you can catch it live, we're live at noon on Wednesdays. If you don't catch it live, you can always go back and watch it later. It's posted to our YouTube channel and also other popular podcast platforms. Well, my guest today is Bruce Krapf with ThriftSmart. Bruce, it's great to have you here today.Bruce Krapf [00:01:06] Appreciate the invitation.
About Bruce Krapf
Pastor Randy Cordell [00:01:08] Well, I'd like for you to tell us a little bit about yourself, where you're from, how long you've been in Nashville and and with this first part.Bruce Krapf [00:01:15] Well, I grew up in Knoxville and East Tennessee, and but our family's been here in the Nashville area for 28 years. And as far as my wife, Janet. 41 years married, 41 years. And we have two adult children. And a couple of grandkids.Pastor Randy Cordell [00:01:35] Are the grandkids closeby?Bruce Krapf [00:01:38] They actually live in Charlotte, North Carolina.Pastor Randy Cordell [00:01:40] Oh, okay.Bruce Krapf [00:01:41] Our son lives in Knoxville. Yeah.Pastor Randy Cordell [00:01:46] How long have you been with ThriftSmart?Bruce Krapf [00:01:48] Well, I've been with Thrift Smart almost sixteen years. The store's been open 18. Wow. So almost from the beginning. Kind of grew up with ThriftSmart.Pastor Randy Cordell [00:01:59] Yeah. Well, that's great. How did you first connect with them?Bruce Krapf [00:02:03] Well, I had worked for Lifeway Christian Stores for 21 years. And so when we parted company, I did did another job, worked at a bowling center for a couple of years. Bowling bowling's close to my heart because I actually came to Jesus through my junior bowling coach when I was 16. So bowling has a spiritual connotation as well as a recreational connotation for me. But. Yeah. So, but I did miss the nonprofit social entrepreneurship work and I got connected up with ThriftSmart through a job board and and met with the guys. The two guys that started it, Dick Gygi and Tres Scheibe. And it just sounded like a phenomenal idea for a business. And that's how we could connect it up.Pastor Randy Cordell [00:02:51] Fantastic. Yeah. I was going to ask you, when did ThriftSmart actually get started? You said it's been, what, 18 years ago?
About ThriftSmart
Bruce Krapf [00:02:57] We're in our 18th year. Yes. And it started. Uh, Dick and Tres were out raising money for charities that they were really passionate about here in the Nashville area. And Dick tells the story that he finally and nobody would go to lunch with them anymore because he was always asking, begging for money. Right. So they got together and thought of how can we create a business strategy or a business model that would give money back to the charities on a long term basis? Well, after we're all gone, we hope that this business will continue. Uh, we'll always provide money for the charities.Pastor Randy Cordell [00:03:34] I love that. I love that entrepreneurship and combined with the ministry, because it is hard when you have to keep asking and keep asking. But if you have a way to generate a continual flow of income and support for for what you're trying to do and provide a good service at the same time, that's what I love about it. It's a great combination of those two things. So tell us a little bit more about ThriftSmart, how it works, how you partner with churches in that process of what ThriftSmart is doing there?Bruce Krapf [00:04:04] Well, several things. One, we also have an economic engine in the community. We have now 48 employees. And a payroll, well over $1,000,000. So we provide jobs in the community to support the folks that work around the area, live near the store. Yeah. But basically, we do have a lot of partnerships with churches, other non-profits. We go to them, we say, “we don't want your money, we just want your stuff. We want to connect with you.” And we give through our GiveSmart program. We give a dollar for every $10 of donations that's directed our way back in gift cards to the store. And then churches can hand that back out in the community to those in need. And it's about $50,000 a year. So it's very significant what goes back into the community. And the great part about that is it adds dignity to the people who use the cards because they come in. And, you know, we have dressing rooms. We’re more like a TJ Max. We try to look really good - look good, smell good and be a great place to shop. And so they get to come in and try things on and then pay for it with the gift card. Nobody knows how they got the gift card. They're just another shopper. So, yeah, we hope it adds dignity. Maybe more so than a clothing closet.Pastor Randy Cordell [00:05:22] I think it does. I know we love it. Lakeshore, we partner with ThriftSmart. We do clothing drives at least a couple of times a year and we've partnered in other ways. And we love how it does give dignity to those who just need to go shop and help out. We give out gift cards when people in the community come to us and have some needs that we know ThriftSmart can help meet those needs. So how do you get your merchandise? Tell us a little bit about how that works or where does the merchandise come from?Bruce Krapf [00:05:51] Well, part of it is from this program because people do bring us things. And usually it's pretty good quality, too. They want to give their best, not just their worst. And so we have a very good assortment as well because of that. We also have home pickup service. So we'll go out. We're out six days a week picking up from people's homes. And if you have furniture or larger items, we can come out there and pick up. So we do that as well. Drop by the store. We also have donation locations around town, donation boxes around town. Those are on our website at ThriftSmart.com. Can see those locations where you can just go and drop off clothes or shoes or items like that.Pastor Randy Cordell [00:06:32] Yeah, I love that. I know that the the convenience for people is they want to help and they want to donate things. But sometimes that convenience factor is a big part of their decision or whether or not they're going to donate that or or who they're going to donate it to. So I appreciate the fact that you're trying to make that as easy as possible with the pickups and things like that. So in the store, I've been to the store, but for our listeners listening today, if they were to walk into the store, what would it look like? What kind of things do you have in the store that people could go there and shop for?Bruce Krapf [00:07:06] Well, for one thing, the store is 30,000 square feet. So it's the largest thrift store in Nashville, under one roof. So it's a big place. So you can imagine all the things that we do have. We have probably 60% of the store is clothing and clothing from all different for all different groups of family members, you know, from babies all the way up to adults, women and men. We have a very large housewares department. So many people will come in and buy things for their household, for their kitchen or for decor and a big furniture section if you need furniture as well. I want to talk about our book department, too, because it's one of the best book departments anywhere. We'd stack it up to any bookstore in town. It's all organized by category. It's a couple thousand square feet. It's a pretty good size space, and we're always excited to have people come in and shop for books, and that's a department that's still growing.Pastor Randy Cordell [00:08:02] Yeah, I could see how a lot of people love the idea that once they've read the books and they're sitting at their homes, if it's a good book, good quality, something somebody else could use, that's a great way to recycle that again and get it back out there for more. People can get the benefit of reading that book, so I'm glad you've got that section there too. So you’ve got clothing for people of all ages. You've got household goods, some furniture and books. And it is a large store. When I walked in, it was, you know, from the outside, sometimes you can't tell how large the place is, but when you walk in there, you get a feel for for how large the space is. And you could spend a lot of time just going through, looking for clothes, looking at different things that you have in the store.Bruce Krapf [00:08:44] We have some people come every day because they want to see what's new. You're right. We're putting out about 2000 new garments a day on the floor. So we have a lot going out and a lot of people want to see what's new today.Pastor Randy Cordell [00:08:56] Yeah, and that makes sense. If you don't find what you were looking for that day, don't give up because there are new things coming in all the time. So I can go back and something might catch your eye that you didn't even. I'm not a big shopper, but some people, they go in for one thing, but they end up buying four or five other things while they're in there.Bruce Krapf [00:09:13] Always. Yeah.Pastor Randy Cordell [00:09:16] That's the dangerous part of it for me. When I go somewhere, I go for one thing. But I, I, while over there, I see other things that just catch my eye so I don't go shopping too often because of that. But when I do, I usually walk out with more than I intended to have to start with. Well, I know that a big part of the concept of the store when it was first started was, like you said earlier, there were missions that were near and dear to the heart of the founders that they wanted to be able to provide resources for. So tell us a little bit about the different missions that are supported through the profits there.Bruce Krapf [00:09:49] So these four charities, I’ll mention them here, they formed what's called the Thrift Alliance, which we’re really “The Thrift Alliance” doing business as ThriftSmart.Pastor Randy Cordell [00:09:58] Okay.Bruce Krapf [00:09:59] So technically, the charities own us and they all have a seat at the board of directors. So we meet with them quarterly and we share information and they decide how much they want to take out or put back in the business. So it's a wonderful relationship that we have. But the four charities are Mercy Community Health Care, which is down in Franklin, and they serve to serve their clients on a sliding scale. And they also try to treat the whole person, the total person, because they also have social workers on staff as well. So they treat the whole person, physical and mental, wonderful clinic. Secondly, New Hope Academy, which is down in Franklin, it's a racially and economically diverse school on purpose. So we help scholarship kids in New Hope. And then we have two overseas emphasis charities, but they're both based here in Nashville. One is African Leadership, which develops leaders and pastors in Africa, and then a project down in Belize in Central America called the Belize Project. And they're focused on primarily the villages and small areas where there's not many resources. And they really try to help people figure out how to make a living - ways to start small business. I’ll tell a quick story, Aseel. Q who's a young man there in Belize, he did some training. They had an educational program there, The Belize Project did, and it was computer programing. And he developed from there what was kind of like UberEats for the whole country. This whole country only has like 250,000 people, but in all the districts, he's got over 300 contract drivers now. So he started an entire business model down there and he's trying to now pass that along to other young people coming up and help them start their own businesses. So that's what can happen. You never know the benefits that we give back like that can can start a whole wave.Pastor Randy Cordell [00:12:05] Absolutely. I love the concept, too, because what you're doing is not only taking care of immediate needs, but is providing a way for people to be self-supporting and not dependent on continual handouts or anything like that. It's developing that ability and like we said about some other things, it provides dignity for for them too, because now they're not always having to ask. Now they can support their own, their own lives, their families, and provide jobs for other people at the same time.Bruce Krapf [00:12:35] Exactly right.Pastor Randy Cordell [00:12:35] It's just like a chain reaction. I love it. Well, I know those are those missions that are supported through that. The charities that are helped out. There's great accountability between the store and the charities that you're working with. And I know I went to the website. Tell us again what the website is.Bruce Krapf [00:12:56] It's ThriftSmart.com.Pastor Randy Cordell [00:12:58] Right. And I think you have those charities featured on the website as well.Bruce Krapf [00:13:02] So there's links there. You can go see all the charities detailed down to them.Pastor Randy Cordell [00:13:06] Good. Well, I would encourage you to visit their website and also to visit the store in person. If you can tell us where the store is located, what the store hours are there.Bruce Krapf [00:13:15] Yes, the store, ThriftSmart's on Nolensville Road. We're located between Haywood Lane and Hickory Boulevard. It's 4890 Nolensville Pike, and we are open Monday through Saturday from 9 a.m. to 8 p.m. and noon to six on Sunday.Pastor Randy Cordell [00:13:34] Yeah. So it's convenient hours, convenient location there. You can stop by and take a look around. If folks are listening today and they want to make some donations, I know you already told us several options, but they could go to the website and see where those donation bins are located, right? And then, of course, I can always bring it directly to the store. And then, of course, a church like this one or other churches that may be partnering with you. We'll do clothing drives, things like that, where they can participate that way.Bruce Krapf [00:14:04] Yes. And there's also an online scheduling tool there on ThriftSmart.com where you can go in and our agents will get back to you about scheduling that pick up if you want to put an email request in.Pastor Randy Cordell [00:14:14] Okay. And when you do the at home pick ups, I'm sure there's a somewhat limited area that you go to is mostly right around the Nashville area, I'm sure. But if they have large items, of course, I know it would be good to line that up ahead of time. Do that appointment so you can have the right people there in the truck and everything that you're going to need to have for that pickup.Bruce Krapf [00:14:34] That's right. The longer lead time you can give us, the better. We're usually within 1 to 2 weeks normally.